Contact us

If you have questions about licences please contact us in one of the following ways. 

General questions about licences

Contact our information service for answers to general questions about licences.

Call at 9–10 am on Tuesday–Friday.
Dial +46 (0)75-247 30 00

During the summer we have a longer response time on incoming questions. Summer times for contacting our information service:

Between the 25th of June and the 26th of July, call at 9–10 am on Tuesday–Thursday.

The information service is closed between the 27th of July and the 18th of August.

On the 22nd and the 23rd of August, the servie is open at 9.00–10.00 am.

On the 26th of August, the information service will go back to their regular times: 9–10 am on Tuesday–Friday.

Questions about your application

Speak to one of our officers to ask about your application. Remember to give them your registration number. 

Call at 9–11 am on Tuesday and Thursday.
Dial +46 (0)75-247 30 00

Should you prefer to hand in your documents in person, please bring your documents to the National Board of Health and Welfare’s Reception at Rålambsvägen 3 in Stockholm. Reception opening hours are: 8 am to 17 pm. At all other times, please put your documents in the letterbox that you will find at the same address.