Contact us

If you have questions about licences please contact us in one of the following ways.

General questions about licences

Contact our information service for answers to general questions about licences. 

Call at 9–10 am on Tuesday–Friday. (we are closed friday March 27th due to illness)
Dial +46 (0)75-247 30 00

Due to high workload, we currently have long response times via email.
We work to shorten the response times.

Questions about your application

Speak to one of our officers to ask about your application. Remember to give them your registration number. 

Call at 9–11 am on Tuesday and Thursday.
Dial +46 (0)75-247 30 00

Should you prefer to hand in your documents in person, please bring your documents to the National Board of Health and Welfare’s Reception at Rålambsvägen 3 in Stockholm. Reception opening hours are: 8 am to 17 pm. At all other times, please put your documents in the letterbox that you will find at the same address.